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7 CRM HubSpot Alternatives That Cost Less or Do More

The short answer

Zoho CRM is the best HubSpot alternative, because its free plan covers up to 3 users and Standard costs $14 a month billed annually, against HubSpot's free plan for 2 users and Sales Hub Starter at $20 a seat a month. Pipedrive suits pipeline-first sellers, Capsule suits firms wanting a simpler CRM, and Salesforce suits teams that have outgrown HubSpot.

Key takeaways

  • HubSpot's free CRM covers up to 2 users and 1,000 contacts; Sales Hub Starter lists at $20 per seat per month.
  • Zoho CRM's free plan covers up to 3 users, and Standard costs $14 per user per month billed annually.
  • Pipedrive has no free plan, only a 14-day trial, and Essential costs $14 per user per month billed annually.
  • Capsule CRM's free plan covers 2 users and 250 contacts, and Starter costs $18 per user per month billed annually.
  • Workflows, sequences and automation do not move between CRMs — they must be rebuilt in the new tool.
PickBest forStarting priceFree plan
1. Zoho CRMCheaper full CRMFree plan; Standard $14 per user per month billed annuallyYes, up to 3 users
2. PipedrivePipeline-first selling$14 per user per month billed annually (Essential)No, 14-day free trial
3. FreshsalesCheapest paid entry$9 per user per month billed annually (Growth)Yes, up to 3 users
4. SalesforceMore capable at scale$25 per user per month (Starter Suite)Yes, Free Suite for up to 2 users
5. monday.comVisual boards and projectsFree CRM; Basic CRM $10 per seat per month billed annuallyYes, free CRM plan
6. Capsule CRMSimpler contact-first CRM$18 per user per month billed annually (Starter)Yes, up to 2 users and 250 contacts
7. CloseTeams that sell by phone$9 per user per month billed annually (Solo, 1 user); Essentials $35No, 14-day free trial

How we chose

HubSpot is a strong product, and this list starts by saying so plainly. The seven alternatives below were picked because each one beats HubSpot on a specific reason people leave: price, simplicity, capability at scale, or a better fit for one way of selling. Prices were read from the vendor pricing pages listed under Sources and checked on 13 November 2026. No hands-on testing was done, and no vendor supplied an account. The comparison uses the cheapest tier that does the job in question, not the cheapest headline on the page.

What HubSpot is good at, and why people leave

HubSpot's free CRM is genuinely useful: up to 2 users and 1,000 contacts, with pipelines, email tracking and meeting scheduling, at no cost and with no expiry date. Its interface is consistent across sales, marketing and service, its integrations are wide, and a team can start on the free plan and grow into paid hubs without changing systems. For a business that wants one platform for the whole customer journey, that is a real advantage, and none of the alternatives below matches the breadth of the full HubSpot platform.

People still leave, and the reasons repeat. The first is price. Sales Hub Starter lists at $20 per seat per month, and Professional jumps to $90 per seat per month billed annually plus a $1,500 one-time onboarding fee — a gap that catches growing teams by surprise. The second is per-seat billing: every new hire adds to the bill, including people who only need to look at records. The third is scope: a team that only needs a CRM pays, in time and complexity, for marketing and service tools it never opens. The alternatives below each solve one of those problems, and each one gives something up in return.

1. Zoho CRM: best for a cheaper full CRM

Zoho CRM is the closest like-for-like replacement at a lower price. Its free plan covers up to 3 users, one more than HubSpot, and Standard costs $14 per user per month billed annually, or $20 per user per month billed monthly, against HubSpot Starter's $20 per seat. Standard adds mass email, multiple pipelines, custom dashboards, forecasting and workflows. For a five-person team, that is $70 a month on annual billing, against $100 a month for HubSpot Starter at list price — a saving of $360 a year before any HubSpot promotion.

The trade-off is polish. Zoho's interface is busier, its project management lives in a separate app, Zoho Projects, and its marketing tools are sold separately rather than in one platform. Skip Zoho CRM if you want HubSpot's single-platform breadth and are willing to pay for it — Zoho wins on price, not on integration.

2. Pipedrive: best for pipeline-first selling

Pipedrive does one thing and does it well: it shows deals moving through a visual pipeline. Essential costs $14 per user per month billed annually, or $24 per user per month billed monthly. There is no free plan, only a 14-day trial, so the saving against HubSpot starts at the first paid seat rather than at zero. What you get for it is a pipeline your reps will actually update, because the whole product is built around that view.

The trade-off is scope. Pipedrive has no marketing hub, no service hub and no content tools, and its entry plan leaves out two-way email sync and workflow automation — those need the Advanced plan or higher. Skip Pipedrive if you need marketing automation in the same account, or if a free plan matters to you. It suits a sales team that wants a deal tracker, not a platform.

3. Freshsales: best for the cheapest paid entry

Freshsales Growth costs $9 per user per month billed annually, the lowest paid entry on this list alongside Close Solo. It includes a Kanban pipeline, contact lifecycle stages, built-in chat, email and phone, email templates, custom fields and basic workflows, plus a 21-day free trial. A free plan for up to 3 users is listed on Freshworks' comparison table, although the pricing page itself lists only paid plans, so confirm what is offered when you sign up. For a five-person team on Growth, the bill is $45 a month, or $540 a year — less than half of HubSpot Starter at list price.

The trade-off is depth at the top end. Advanced automation, AI features and reporting sit on Pro at $39 or Enterprise at $59 per user per month billed annually, and branded documents cost $19 per user per month extra. Skip Freshsales if you expect to need heavy automation soon — the entry price is low, but the climb is steep.

4. Salesforce: best for more capable at scale

Salesforce is the alternative for teams that have outgrown HubSpot rather than teams trying to save money. Starter Suite costs $25 per user per month, billed monthly or annually, and includes lead, account, contact and opportunity management, built-in sales flows and AI email and calendar sync. A Free Suite covers up to 2 users. Above Starter, Pro Suite costs $100, Core $195, Advanced $395 and Max $550 per user per month billed annually, with forecasting, quoting, advanced security and AI agents at the higher tiers.

The trade-off is complexity and total cost. Salesforce needs admin time to configure, training to use well, and add-ons such as API access at $25 per user per month. Skip Salesforce if your team is small and your process is simple — you would pay enterprise prices for capability you do not use. It earns its place here for teams whose sales process HubSpot can no longer bend to fit.

5. monday.com: best for visual boards and projects

Monday.com Sales CRM keeps deals and delivery work on the same boards, so a team can see the pipeline and the project that follows a won deal in one view. There is a free CRM plan, and Basic CRM costs $10 per seat per month billed annually, with a 3-seat minimum. Standard CRM at $14 per seat per month billed annually adds two-way email integration and 250 automation actions a month. It suits teams that think in stages and deadlines and want project tracking without a second tool.

The trade-off is sales depth. Forecasting and advanced reporting need higher tiers, and the 3-seat minimum means a solo user pays $30 a month for Basic. Skip monday.com if forecasting is your main reporting need, or if you want a single-seat plan — Zoho CRM charges per user with no minimum.

6. Capsule CRM: best for a simpler contact-first CRM

Capsule CRM is built for small firms that sell on relationships. Its free plan covers up to 2 users and 250 contacts, with one pipeline and one project board, and Starter costs $18 per user per month billed annually, or $22 billed monthly, raising the contact limit to 30,000. It is contact-first rather than deal-first: every client, prospect and referrer keeps a rich history of calls, notes and files attached to the person. Paid plans include a 14-day free trial with no card required.

The trade-off is power. Workflow automation and AI enrichment start on Growth at $36 per user per month billed annually, and the free plan's 250-contact cap is quickly outgrown. Skip Capsule if you run high-volume outbound or need deep automation — it is a simple CRM by design, and it stays simple on purpose.

7. Close: best for teams that sell by phone

Close is the only alternative here built around calling. Solo costs $9 per user per month billed annually, or $19 billed monthly, but it is capped at a single user with up to 10,000 leads. Essentials, the first team plan, costs $35 per user per month billed annually, or $49 billed monthly, and bundles built-in calling, email and SMS in one inbox, with unlimited contacts and leads. Growth at $99 per user per month billed annually adds automated workflows, bulk email and a power dialer.

The trade-off is that calling and SMS usage is billed separately on top of the seat price, so the real cost per rep is higher than the headline. There is no free plan, only a 14-day trial. Skip Close if your team sells by email and meetings rather than by phone — you would pay for a dialer you never use, and Pipedrive or Zoho CRM would cost less.

What switching from HubSpot involves

Switching CRMs is a data project, not a signup. Plan for three to five weeks for a small team, including a period running both systems in parallel.

What moves cleanly. Contacts, companies, deals and tickets export from HubSpot as CSV files, one file per object type. Associations between records are preserved through ID columns, so they can be rebuilt in the new CRM if you import in the right order — companies first, then contacts, then deals. Custom fields export as columns in those files. A Super Admin can also download a full backup as a zip of CSV files, although that backup does not include associations or activity data.

What does not move. Workflows, sequences, email templates, landing pages, marketing campaigns and custom reports cannot be exported as working files. They must be rebuilt by hand in the new tool, and some will not have a direct equivalent — screenshot every workflow and note its triggers before you cancel anything. Per-contact email engagement logs, such as individual opens and clicks, also do not transfer cleanly.

Contract terms. Check whether your HubSpot subscription is on an annual commitment before you set a switch date, because HubSpot does not allow mid-contract cancellations on annual plans. Export everything before the subscription ends, and keep the export files after the move — you may need them for a record that was missed. Run the new CRM alongside HubSpot for two to three weeks, verify a sample of deals, contacts and owners in both systems, and only then cancel.

How to choose

Your reason for leaving Pick this
Cheaper, same breadth Zoho CRM
Cheaper paid entry Freshsales Growth
Simpler tool, fewer features Capsule CRM
Pipeline is the whole job Pipedrive
Selling by phone Close Essentials
Visual boards plus projects monday.com Sales CRM
Outgrown HubSpot's tiers Salesforce Starter Suite or Core

Start with a trial using your own data, not the sample records. Import fifty real contacts, move five real deals through the pipeline, and rebuild one workflow. If that takes an afternoon, the switch will be manageable. If it takes a week, budget accordingly. For a wider view of the category, see Best 50 CRM Software and Best CRM Software for Enterprise. The marketing agency pricing models guide helps if an agency is quoting the migration, and Adziq's email service covers the follow-up sequences you will rebuild after the move.

Common questions

Is there a free alternative to HubSpot?

Yes. Zoho CRM is free for up to 3 users, Capsule CRM is free for 2 users and 250 contacts, monday.com has a free CRM plan, and Salesforce has a Free Suite for up to 2 users. Each free plan caps users or contacts, so check the limit before you commit.

Why do people leave HubSpot?

The common reasons are price, the steep jump from Starter to Professional, and the per-seat billing that grows with every hire. Some teams also leave because they only use the CRM and do not need HubSpot's marketing, service and content tools.

Can I export my data from HubSpot?

Yes. Contacts, companies, deals and tickets export as CSV files, one file per object type, with associations preserved through ID columns. Workflows, sequences and automation cannot be exported and must be rebuilt in the new CRM.

What is the cheapest HubSpot alternative?

Freshsales Growth at $9 per user per month billed annually and Close Solo at $9 per user per month billed annually are the cheapest paid entries here, but Close Solo is capped at one user, so a team pays $35 per user per month for Essentials.

Which HubSpot alternative is best for a small sales team?

Zoho CRM suits most small sales teams on price and features. Pipedrive suits teams that live in their pipeline, and Capsule suits firms that sell on relationships and want the simplest tool that works.

Sources

Adziq sells marketing services and does not accept payment for placement in its articles. See our editorial policy.

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